Help Center

General Shipping & Delivery Questions 6

• Where is my order?
• What are the shipping charges?
• Is next day delivery possible?
• What does "ships within 24 hours" mean?
• When will I get my product which is on pre-order?

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Delivery Exceptions 3

• Tracking status says "Address unlocatable/Incomplete", What should I do?
• Tracking status says "Consignee not available/Premises Closed", What should I do?
• Tracking Status says "Network Delay", What should I do?

Delivery Issues 3

• Will the courier person call me or can I get his number before delivery?
• What if I missed the courier person, can I reschedule the delivery?
• If my order is stuck somewhere, who should I contact and how?