Pick-up

What do I need to keep ready for the pick up?
Once your return request is approved by us, we will arrange a pick up for the product that you wish to return and the pick up should happen within 2 to 3 wo...
Tue, 30 May, 2023 at 1:05 PM
When will the courier person come for pickup?
We use the fastest and the most efficient courier company, Blue Dart to pick up units from our customers to expedite the process as much as we can.  The...
Tue, 30 May, 2023 at 1:07 PM
Can I drop off my product at your nearest store/office?
Our warehouse is located in Adyar, Chennai where our inspection team is available. All the inspections are conducted by them. If you live near by, you o...
Thu, 28 Nov, 2019 at 4:20 PM
Can I get the pick up person's contact details?
Our courier partners have multiple courier boys assigned for different tasks and therefore it is difficult for them to identify which courier boy will be co...
Thu, 28 Nov, 2019 at 4:17 PM
What if my product hasn’t been picked up within 7 days from date of delivery?
Do not worry if the pick up hasn't happened yet.  If your pickup is pending for the past 7 days, it doesn't affect your chances of replacement o...
Fri, 29 Nov, 2019 at 3:07 PM
What if Pick up from my location is not possible?
There are few pin codes and locations that are not serviceable by our courier partners for pick up. In such a case, we would request you to share an alterna...
Fri, 29 Nov, 2019 at 3:08 PM