Help Center

Unfortunately, there is no way to know if someone is interested in buying a pre-owned product, until they:  Place an order to purchase it Raise a query f...

Typically, we do not share the seller's contact details. However, do keep in mind that we do not negotiate prices on your behalf, nor do we allow for p...

Prices are fixed and negotiations will not be allowed. We encourage sellers to simply list their products at their best and final prices. 

Just send us an email using the 'Submit a Ticket' button below, and we’ll have the listing updated with the new price.

We trust our customers to list genuine, fully functioning products and honestly mention any problems that might be present. The buyer will be the one to co...

All pre-owned products are shown linked to a brand-new product page, highlighting the significant savings for a buyer if he chooses to buy a pre-owned produ...

It’s very difficult to have an exact period for that, however most listings are sold usually within 1 - 2 months. Sellers are advised to be realistic with th...

Once your product is sold, Headphone Zone shall have the product collected from the seller's provided address and delivered to the buyer.   Our cour...

If the seller wants to withdraw his listing, he can email us about the same before we get an order for the same from the prospective buyer. If a buyer p...