It takes about 24 hours for us to approve a warranty claim request.

On approval, you will receive an elaborate confirmation email from us explaining the process that will be carried forward. In the email, you will be given a unique Warranty Case ID (WCID) number which you will need to mention anytime you want to communicate with us regarding this procedure.

Also, make sure that you clearly mention the WCID number on the package when you courier it back to us.