We ask you to mention the Warranty Case ID (WCID) so that it is easy to trace your parcel and avoid unnecessary delays or confusion. Everyday our warehouse receives hundreds of parcels and identifying one without the WCID is difficult. 

Also, if you send us the tracking details of your parcel (along with mentioning your WCID on it), our inspection team will be ready to receive it. 

If you've forgotten to mention your WCID, please let us know in advance so that we can inform the warehouse to search for your parcel with your tracking ID and avoid any delay.