Help Center

Oopsie! We're sorry but without an invoice copy, your product won't be eligible to be listed under the Headphone Zone Trade up program. Without an i...

Well, it is still welcome to join our trade-up program. (We’d still prefer that invoice though)

That shouldn’t be a problem as long as they are super clear and against a clean white background.

Products with as many brilliant images always work better. Ultimately, pictures are the only way that enable a buyer to understand the product's conditi...

As long as the product has international warranty, it shouldn’t be an issue. If it does not have international warranty, the buyer will not be able to claim...

If your product is an older version of anything from our current range, you can email us and we’ll figure something out for you.

We are sorry but we like to be original, not fake.

Yes. The original invoice is needed to claim warranty as brand service partners use the date given on the invoice as proof of warranty. 

You can, but we won't advice it. It is advisable that you create two separate listings. It’ll be easier to get two buyers than one to buy both together....

We don't charge any commission, however there is a service fee applicable if you were to opt for bank transfer after the sale. Service fees if you o...